Useful information about service animals

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HUD does not determine which disabilities qualify a person for an exception. Rather, they state that the ESA's functions include "providing emotional support to people with disabilities who are in need of such disability-related support."

An exemption usually requires a confirmation letter from a mental health professional stating the person's needs for an emotional support animal. Landlords may also require that applicants also submit a verification form completed by a doctor or therapist certifying a disability.
fair housing law
According to the FHA, landlords cannot legally:

Require tenants to pay additional ESA fees
Ask for information about a person's degree of disability or request detailed medical records
Refuse to accommodate the animal's emotional support
Require the animal to undergo special training
Require the owner to use a certain type of harness or identification collar for the animal

However, tenants are liable if their animal causes any damage to people or property.
While the Americans with Disabilities Act allows people to legally transport their service animals to public places, emotional support animals are not covered by the law. Emotional support animals do not meet the definition of a service animal under the law, which requires service animals to be specially trained to perform tasks that assist a person with a disability. Because of this, business and public places may refuse to allow emotional support for animals.


controversy
While there is some evidence pointing to the value of animal emotional support, not everyone agrees that it is always necessary. Some mental health experts have suggested that support animals may be overused.
The amount of emotional support for animals seems to be on the rise every year. United Airlines, one of the largest air carriers in the US, reported a 75% increase in the number of emotional support animals flying with airlines between 2016 and 2017.
One study published in PLOS ONE found that the number of emotional support animals found in California increased 10-fold between 2002 and 2012.
Airlines, other businesses, and federal regulators are currently considering additional rules for using the ESA, including:

Limitation on the number of species that may be allowed for use as service animals
Requirement for owners to provide documentation of the use of an emotional support animal in advance
Statement that the animal is housed and safe to be around other people

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