Anyone who spends most of their time on a battery-powered electric vehicle knows the pain of rocking to your local plug-in station. Only to find that the car is broken and you can't charge it. It doesn't happen as often as it used to. But it's still a big bummer and extremely inconvenient when it happens.

Ford wants to make that pain a thing of the past by sending Charge Angels, its employees who drive around. With the Mustang Mach-E SUV, test and repair broken chargers wherever they are.Darren Palmer, Ford's general manager of BEV,

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Automotive News earlier this week:

The program is expected to launch later this year. but the details This includes how many "angels" will be deployed and where they are still operating. Charge Angels will find and fix chargers at customers. connected car or social media reports that there is a problem What they will do all day is go check them out to see

where and why they failed

"It's a guardian angel who takes care of you in spite of that you didn't know you needed it.When a current customer goes to the charging station in Mach-E and finds that each plug is bad. Moving to another location is relatively easy, but the F-150 Lightning, due next year, will bring a new breed of EV customers with trailers and heavy loads.

It won't be easy for them to switch locations two or three times to find a working plug. Ford hopes Charge Angels will bring the FordPass charging network, integrating partner stations across Electrify America, Greenlots, ChargePoint, and other networks. other come together to form a apex To make sure as many plugs as possible are working as expected the first time try.